The Original Quote (Simplified)
• 3-ton cold-climate heat pump (Hyper Heat)
• 100% capacity at 5°F / 76% at –13°F
• New 50 ft line set
• New disconnect + whip
• Correct return drop sizing
• Supply plenum seal
• Filter rack upgrade
• Kumo Cloud thermostat
• Permit included
• Full commissioning report
• 12-year parts / 12-year compressor / 2-year labor
• Price: $18,900 installed
The Big Picture
This quote is for a premium cold-climate system designed to deliver reliable heating in freezing weather. Unlike standard heat pumps, hyper-heat units maintain strong output even when temperatures drop below zero. The installer has included both duct improvements and a fresh line set, which typically supports better performance and longevity.
What's Included
- Cold-climate outdoor unit: Holds capacity at very low temperatures, reducing backup heat use.
- New 50 ft line set: Full replacement is ideal for inverter systems and cold-weather refrigerant.
- Electrical hardware: New disconnect and whip included.
- Duct improvements: Return drop sizing and plenum sealing help airflow and efficiency.
- Filter rack: Better filtration and easier maintenance.
- Smart thermostat: Kumo Cloud — integrates with the system's controls.
- Permit + disposal: All included and handled by the installer.
- Commissioning report: Confirms the system was set up correctly.
What's Missing or Unclear
- Breaker or panel changes: Not mentioned — could be required.
- Aux heat kit: Not listed explicitly; worth confirming for very cold regions.
- Static pressure readings: They corrected some issues, but no numerical values included.
Comfort & Efficiency Notes
Hyper-heat systems excel at steady heating during cold snaps. They reduce or eliminate the need for electric backup heat, which can lower winter bills. They also run quietly and maintain more consistent indoor temperatures compared to standard heat pumps.
Price Insight
At $18,900, this lands in the premium range for a 3-ton cold-climate setup. The higher price reflects advanced cold-weather performance, duct improvements, and the new line set.
Red Flags to Consider
- Aux heat kit not listed (important in deep winter climates).
- Electrical scope not defined.
- No static pressure numbers to confirm airflow improvements.
Questions You Can Ask
- "Is an auxiliary heat kit included, and what size is it?"
- "Does my panel or breaker need an upgrade?"
- "What were the duct static pressure readings before and after adjustments?"
- "Is the new line set included in the quoted price?"
- "Will the commissioning report include airflow and refrigerant data?"
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